Why OUTLYY exists
We are not trying to build a better Klook. We are trying to beat the travel agent you would otherwise use, on trust, not just on price.
Last updated 22 September 2026
The problem
An Indian family booking Dubai activities today picks between three unsatisfying options. A local agent who is trusted and reachable, but marks up opaquely and offers whatever they have a relationship with. A global booking site that quotes in dirhams, takes a foreign card, has no Hindi support and no idea what Jain food is. Or the hotel desk on arrival, at a twenty to fifty percent premium.
All three produce the same complaints: hidden fees, pickups that never arrive, food that does not match what was promised, and nobody to call when it goes wrong.
What we do differently
We show all-in prices, inclusive of VAT, and confirm the exact price with the operator before anything is payable. We treat dietary and accessibility needs as filters and confirm them in writing with the operator. We publish pickup coverage before you commit. And we keep a person on WhatsApp during our working hours, because a large family booking is a conversation, not a checkout.
We work with operators we contract with directly, and we organise the catalogue so a traveller can narrow it down fast. A traveller with three hundred options and no way to tell them apart books nothing.
How we make money
A margin on what we sell, built into the confirmed price. We do not charge booking fees, we do not take a cut of your cancellation, and we do not sell your data.
Who we are
OUTLYY is a trading name of H P D Tourism L.L.C, Dubai Department of Economy and Tourism licence 843819. Registered office: Office 1202, Musallah Tower, near Al Fahidi Metro Station, Bur Dubai, Dubai, United Arab Emirates (P.O. Box 506642). VAT registration (TRN) 100598421400003. Support runs 10am – 6pm Gulf Standard Time, Monday to Saturday.
Rather just ask?
Policies are policies. If you have a specific situation, message us and we'll tell you exactly where you stand, usually within about 30 minutes.
Replies in about 30 minutes · 10am – 6pm Gulf Standard Time, Monday to Saturday
See also: Cancellation policy · Price promise · FAQ